Terms of service
Terms of Service
Welcome to KartClicks.com ("Every Click, A Better Deal"). These Terms of Service ("Terms") govern your access to and use of our website, mobile interface, products, and services. By accessing, registering an account, or placing an order on KartClicks, you agree to be legally bound by these Terms. If you do not agree to these Terms, please do not use our website.
1. General Conditions & Eligibility
By using this website, you represent and warrant that:
- You are at least 18 years of age or are accessing the website under the active supervision of a parent or legal guardian who agrees to be bound by these Terms.
- You possess the legal capacity to enter into a binding contract under the Indian Contract Act, 1872.
KartClicks reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders at its sole discretion if we suspect fraudulent activity or a breach of these Terms or applicable laws.
2. Account Registration & Security
When creating an account on KartClicks, you agree to:
- Provide accurate, current, and complete personal and contact details during registration.
- Maintain the confidentiality and security of your account login credentials and password.
- Notify us immediately at support@kartclicks.com of any unauthorized access or security breach.
- Accept full responsibility for all activities, transactions, and purchases conducted under your account.
KartClicks shall not be held liable for any loss or damage resulting from your failure to safeguard your account credentials.
3. Pricing, Taxes & Payment Terms
All prices listed on KartClicks.com are displayed in Indian Rupees (INR - ₹) and include applicable Goods and Services Tax (GST) unless specified otherwise.
Payment & Pricing Rules:
- Product prices are subject to change without prior notice.
- Applicable shipping fees, express charges, or Cash on Delivery (COD) handling fees (₹99) are detailed during checkout before final payment confirmation.
- Payment must be successfully completed via authorized Indian payment channels (UPI, Credit/Debit Cards, NetBanking, EMI, or verified Wallet) before order processing begins.
- We reserve the right to cancel any order arising from pricing glitches, software synchronization errors, or suspected fraudulent payment attempts.
4. Product Descriptions & Catalog Accuracy
We make every effort to display product specifications, technical details, high-definition photographs, and availability accurately. However:
- Minor variations in color, packaging, texture, or visual appearance may occur due to monitor color calibration and manufacturer revisions.
- Product images are for illustrative demonstration purposes.
- We do not warrant that product descriptions, technical specs, or pricing content on the site are completely error-free or uninterrupted.
KartClicks reserves the right to update, modify, or discontinue any product or specification at any time without prior liability.
5. Order Acceptance, Verification & Cancellation
The placement of an order by a customer constitutes an offer to purchase, which is subject to acceptance by KartClicks.
Order Processing Rights:
KartClicks reserves the right to accept or decline any order, request additional identity verification for high-value orders, limit purchase quantities per customer/household, or cancel orders due to stock unavailability, pricing errors, or fraud alerts. If an order is canceled after payment completion, the full paid amount will be refunded as per our Refund Policy.
6. Shipping & Delivery SLAs
Orders are dispatched from our fulfillment hubs within 24 Hours (1 to 2 business days) of payment confirmation.
- Domestic Metro cities: Estimated delivery within 3 to 4 business days.
- Rest of India (Tier 2/3 cities): Estimated delivery within 5 to 7 business days.
- Delivery timeframes are guidelines and may be affected by courier disruptions, severe weather, or public holidays.
For complete shipping details, please review our official Shipping Policy.
7. Returns, Replacements & Refunds
Returns and refunds are governed strictly by our Return & Replacement Policy:
- We offer a 7-Day Hassle-Free Replacement for eligible defective or damaged items.
- Transit damages or missing items must be reported within 3 days of delivery along with unboxing video/photo proof to support@kartclicks.com.
8. Intellectual Property Rights
All content and material available on KartClicks.com—including text, graphics, logos, button icons, product photographs, design templates, code scripts, and trademarks—is the exclusive property of KartClicks Commerce Private Limited or its licensors, protected by Indian and international copyright and trademark laws.
No content from this website may be copied, reproduced, scraped, sold, or redistributed without express prior written approval from KartClicks.
9. Prohibited Uses
You agree not to use the KartClicks platform:
- For any illegal, fraudulent, or unauthorized purpose under Indian law.
- To infringe upon the intellectual property or privacy rights of KartClicks or third parties.
- To upload or transmit computer viruses, malware, trojan horses, or destructive code.
- To engage in automated data scraping, crawling, or system overload attacks.
- To submit false, deceptive, or misleading order information or customer reviews.
Violation of prohibited use rules will result in immediate account termination and potential legal action.
10. Third-Party Services & Links
Our website integrates secure third-party services for payment processing (e.g., Razorpay, UPI gateways), courier tracking, and analytics. KartClicks is not responsible for the content, security policies, or practices of third-party platforms. Your interactions with third-party providers are governed by their respective terms.
11. Limitation of Liability
To the fullest extent permitted under applicable law, KartClicks Commerce Private Limited, its directors, employees, affiliates, or logistics partners shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data loss, or business interruption, arising from your use of or inability to use our website or products.
Maximum Liability Cap: In no event shall KartClicks' total cumulative liability for any claim exceed the total purchase price paid by the customer for the specific product giving rise to the claim.
12. Disclaimer of Warranties
The website, its content, and all products sold are provided on an "as is" and "as available" basis without warranties of any kind, whether express or implied, except for explicit brand manufacturer warranties provided with tech products.
13. Indemnification
You agree to defend, indemnify, and hold harmless KartClicks Commerce Pvt. Ltd., its directors, officers, employees, and agents from and against any claims, liabilities, costs, damages, or legal fees arising out of your breach of these Terms, your misuse of the site, or your violation of any third-party right.
14. Termination
We reserve the right to suspend or terminate your account or restrict access to our services immediately, without notice, if we determine that you have violated these Terms, engaged in fraudulent activities, or breached applicable laws.
15. Governing Law & Jurisdiction
These Terms of Service shall be governed by and construed in accordance with the laws of India. Any legal dispute, lawsuit, or court proceeding arising out of these Terms shall be subject to the exclusive jurisdiction of the courts located in Bengaluru, Karnataka or New Delhi, India.
16. Changes to Terms of Service
KartClicks reserves the right to modify or replace these Terms at any time. Changes become effective immediately upon posting on this page. Your continued use of the website following any updates constitutes agreement to the updated Terms.
17. Contact Information
If you have any questions or legal inquiries regarding these Terms of Service, please reach out to us:
KartClicks Commerce Private Limited
Email Support: support@kartclicks.com
Legal & Compliance Email: legal@kartclicks.com
Customer Helpline: +91-9910924481 / +91 80 4710 9988
Corporate Address: Plot No. 42, 100 Feet Road, Indiranagar, Bengaluru, KA – 560038, India
Operating Hours: Monday – Saturday (10:00 AM – 7:00 PM IST)