Shipping policy

Shipping Policy

Effective Date: 25/08/2026

At Kartclicks, we are committed to delivering your orders safely and efficiently. This Shipping Policy outlines how orders are processed, shipped, and delivered.

1. Shipping Methods

We offer various shipping options depending on your location and product availability. Available shipping methods may include:

  • Standard Shipping
  • Express Shipping (where available)
  • Local Delivery (if applicable)
  • International Shipping (if available)

Available shipping options and estimated delivery times will be displayed during checkout.

2. Order Processing Time

All orders are processed within 24 Hours after payment confirmation.

Please note:

  • Orders are processed only on business days.
  • Orders placed on weekends or public holidays will be processed on the next business day.
  • During peak seasons, promotions, or high-demand periods, processing times may be slightly extended.

You will receive an order confirmation email once your purchase has been successfully placed.

3. Delivery Timeframes

Estimated delivery times may vary based on your location and shipping method selected.

Domestic Deliveries (India)

  • Standard Shipping: [5-7 BUSINESS DAYS]
  • Express Shipping: [3-4 BUSINESS DAYS]

Remote or Rural Locations

Deliveries to certain remote areas may require additional transit time.

International Deliveries (If Available)

  • International Shipping: [18-30 BUSINESS DAYS]

Please note that delivery estimates are provided as guidelines and are not guaranteed.

4. Shipping Costs

Shipping charges are calculated based on factors such as:

  • Delivery location
  • Product size and weight
  • Selected shipping method

Shipping costs will be displayed during checkout before payment is completed.

Examples

  • Standard Shipping: Rs. 85 per 500 gms
  • Express Shipping: Rs. 110 per 500 gms
  • Free Shipping: Available on orders above Rs. 1999(if applicable)

Any applicable taxes, customs duties, or additional charges may be calculated separately based on your location.

5. Tracking Your Order

Once your order has been shipped, you will receive a shipping confirmation email containing:

  • Tracking number
  • Courier partner details
  • Tracking link (where available)

Please allow up to 24-48 hours for tracking information to become active after dispatch.

If you do not receive tracking details within the expected timeframe, please contact us at support@kartclicks.com.

6. Delivery Issues and Delays

While we work closely with our shipping partners to ensure timely deliveries, delays may occasionally occur due to:

  • Weather conditions
  • Natural disasters
  • Public holidays
  • Transportation disruptions
  • Customs inspections
  • High shipping volumes
  • Incorrect address information provided by customers

Incorrect Address Information

Customers are responsible for providing accurate shipping information.

We are not responsible for delays, lost packages, or additional shipping costs resulting from incorrect or incomplete addresses.

Failed Delivery Attempts

If a package cannot be delivered due to customer unavailability or incorrect address details, the package may be returned to us. Additional shipping charges may apply for re-delivery.

7. Damaged, Lost, or Missing Packages

If your order arrives damaged, incomplete, or appears to be lost in transit, please contact us within [3 DAYS] of the expected delivery date.

To help us investigate the issue, please include:

  • Order number
  • Photos of damaged items (if applicable)
  • Description of the issue

We will work with the courier partner to resolve the matter as quickly as possible.

8. International Shipping (If Applicable)

We may offer shipping to select international destinations.

Please note:

  • Delivery times may vary by country.
  • Customs inspections may cause delays.
  • Customers are responsible for any import duties, customs fees, taxes, VAT, or other charges imposed by local authorities.
  • Customs fees are generally not included in product prices or shipping charges unless explicitly stated.

We recommend checking your country's import regulations before placing an order.

9. Shipping Restrictions

Some products may not be available for shipment to certain locations due to:

  • Local regulations
  • Carrier restrictions
  • Product-specific limitations

If a product cannot be shipped to your location, you may be notified during checkout or after placing the order.

10. Contact Us

If you have any questions regarding shipping, delivery, or tracking, please contact us:

[STORE NAME]
Email: support@kartclicks.com
Phone: +91-9910924481
Business Address: New Delhi, India

Thank you for shopping with Kartclicks. We appreciate your trust and are committed to providing a smooth and reliable delivery experience.